The Sacred Scrolls

Here's the deal - we use your data to actually help you reach your goals:

• Training Programs: Creating personalized workout plans that match your level and objectives
• Communication: Sending class schedules, booking confirmations, important updates about your membership
• Safety First: Making sure our coaches know about any health concerns so they can modify exercises accordingly
• Payment Processing: Handling your membership fees and any additional services you purchase
• Progress Tracking: Monitoring your gains so we can celebrate victories and adjust strategies when needed
• Marketing: Occasionally sending you news about special events, new classes, or promotions (but only if you're cool with it)
• Legal Stuff: Complying with Canadian privacy laws and protecting both your rights and ours

We're not selling your data to random companies or spamming you with junk. Your info stays within our guild walls.

Your data's locked up tighter than a dragon's treasure hoard. Here's how we keep it safe:

• Encryption: All sensitive info gets encrypted during transmission and storage
• Secure Servers: We use reputable hosting providers with solid security protocols
• Limited Access: Only authorized staff members can access your personal data, and they're trained on privacy best practices
• Regular Updates: Our systems get updated regularly to patch any security vulnerabilities
• Payment Security: Credit card processing goes through PCI-compliant payment processors - we don't store full card details on our end

No system's 100% bulletproof, but we're doing everything we can to protect your info. If there's ever a breach, we'll let you know ASAP.

We don't just hand out your info to anyone. But sometimes we need to share with trusted partners:

• Payment Processors: Companies like Stripe or Square that handle credit card transactions securely
• Email Services: Platforms we use to send newsletters and booking confirmations
• Booking Software: Systems that manage class schedules and member check-ins
• Legal Requirements: If the law says we gotta share something with authorities, we'll comply
• Business Transfers: If Wyrmspire ever gets acquired or merged (unlikely, but gotta cover our bases), your data would transfer to the new owner

All our partners are bound by confidentiality agreements and privacy standards. We vet 'em carefully.

Yeah, we use cookies - but not the delicious kind. These are little files that help our website work better:

• Essential Cookies: Keep you logged in, remember your preferences, make the site actually function
• Analytics Cookies: Help us see which pages people visit, how long they stay, what's popular - so we can improve the experience
• Marketing Cookies: Track whether our ads are working (only if you accept them)

You can disable cookies in your browser settings if you want, though some features might not work as smoothly. Most browsers let you choose which types of cookies to accept.

Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal data:

• Access: You can ask to see what data we have on you anytime
• Correction: If something's wrong or outdated, let us know and we'll fix it
• Deletion: Want us to erase your data? We'll do it (unless we legally have to keep it)
• Opt-Out: Don't want marketing emails? Unsubscribe anytime - no hard feelings
• Data Portability: You can request a copy of your data in a readable format
• Withdrawal of Consent: Changed your mind about how we use your info? You can withdraw consent (though it might affect services we can provide)

To exercise any of these rights, just shoot us an email at info@wyrmspireodyssey.info or give us a call. We'll respond within 30 days.

We don't keep your data forever. Here's how long we hold onto different types of info:

• Active Members: As long as your membership's active, plus we keep some basic records for a reasonable period after
• Financial Records: Seven years (Canadian tax law requires this)
• Health Information: While you're a member and for a bit after in case of liability issues
• Marketing Data: Until you unsubscribe or ask us to delete it
• Website Analytics: Typically stored for 26 months, then aggregated or deleted

Once the retention period's up, we'll securely delete or anonymize your data so it can't be traced back to you.

If you're under 18, we'll need a parent or guardian to approve your membership and consent to our data collection. We take extra care with minors' information and only collect what's necessary for their training programs.

Parents can request to see, correct, or delete their child's data anytime. Just reach out to us and we'll handle it promptly.

Sometimes we'll need to update this policy - maybe laws change, we add new services, or we find better ways to protect your data. When that happens, we'll post the updated version here with a new date at the top.

For major changes that affect how we handle your data, we'll send you an email heads-up. Otherwise, it's worth checking back here occasionally to stay in the loop.

Got questions about this privacy policy or how we handle your data? We're here to help.

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you think we're not handling your data properly. But honestly, we'd rather you talk to us first so we can make things right.